AMR (Advanced Meter Reader) - Meters capable of transmitting readings to energy suppliers, not to be confused with Smart Meters

AQ (Annual Quantity) – Industry term to describe the annual consumption of a gas meter in units / kWhs

Availability - The maximum amount of electricity the grid can supply a single meter in any given half hourly period, this is measured in kVa

Calorific Value (CV) - The amount of energy released when gas is completely combusted under specified conditions

Capacity – see availability

Change of tenancy (Commonly referred to as a COT) – A change in responsibility for the payment of energy costs at a given premises, this cancels existing contracts and places the incoming tenant on a higher ‘Deemed’ tariff.  You can find out more about what a Change of Tenancy means for your business here 

Climate Change Levy (CCL) – Government tax levied on businesses using an amount of energy over a set threshold to incentivize the use of renewable energy to increase efficiency and reduce carbon emissions

Contracts for Differences (CfDs) - Replacement for RO, mechanism for top-up payments to renewable plants when electricity price is below a set level

Correction Factor - The measure used to adjust gas meter volumes read by meters to account for differences in gas volume due to ambient temperature variation

Data Aggregator (DA) – Industry body that collates meter reading data to identify the demand level trend

Data Collector (DC) – Companies that collect readings both physically and remotely before sending them on to suppliers and the DA

Deemed rates – A standard tariff charged to Change of Tenancy customers who have not agreed a contract with their incumbent supplier, typically up to 40% more than an agreed contract tariff.  Find out what deemed rates mean for your business  here

Distribution Network (DNO) – The company responsible for managing and maintaining the transmission network that connects power stations and the national grid to homes and businesses across the UK

DUoS (Distribution Use of System) – Charges levied to cover the cost of installing and maintaining the local distribution networks

Economy 7 Meter - A two-rate meter typically offering cheaper power between 12am and 7am when demand on the grid is lower

EAC (Estimated Annual Consumption) – Industry word to describe a forecasted estimate of a given meters consumption over the year

Evening Weekend & Night Meter - A three-rate meter measuring day, evening and weekend and night usage. Evening consumption generally starts at 7pm and runs to 12pm when night consumption takes over

Feed in Tariff (FIT) – Payments made by suppliers to micro and small renewable energy and micro Combined Heat & Power (CHP) generators. The charge is levied to all businesses and is usually included in the tariff you pay with the exception of SSE 

Half Hourly Data - Data read every half hour from specialised meters, this is usually available in the form of a spreadsheet from your current supplier

Half Hourly Meter (HH Meter) – Specialised meter that transmits reads every half hour to the DC

Incumbent supplier - The current supplier of a given gas or electricity meter

kVA (Kilo volt amperes) – Unit to measure the difference between real and apparent power where an electrical system is not 100% efficient ie has a power factor of less than 1

kWh (Kilowatt hour) – Commonly known as a unit when describing either gas or electricity, equivalent to 3.5 mega joules

Line Loss Factor (LLF) – A 3 digit code which makes up part of your overall supply number, used to describe the loss of power in transmitting energy and more importantly your TCR banding

Maximum Demand Meter (MD Meter) – Defunct class of meter formerly installed in high consuming premises but rendered obsolete, all former MD meters have been upgraded to Half Hourly meters

Meter advance - The difference between two meter readings 

Meter Asset Manager (MAM) – Gas, the entity responsible for maintaining the meter installed in a premises

Meter Asset Provider (MAP) - The entity who owns the meter installed in a premises 

Meter Operator (MOP) - The collective name for the MAM and MAP, the owner and maintainer of the meter installed in a premise 

Meter Serial Number (MSN) – Individual number of a gas or electricity meter used to identify the meter, multiple MSNs can be assigned to a single supply point 

Meter Time Switch Code (MTC or MTS) – A three digit code which makes up part of your supply number and is used to describe the various time periods in which a meter will register consumption of electricity 

Micro Business – Defined by OFGEM as a business that meets one of the following criteria: uses under 100,000 kWh of electricity, 293,000 kWh of gas, fewer than 10 staff or turns over less than €2m

M Number or MPRN (Meter Point Reference Number) - Unique reference number applied to the gas supply point in a premises

MPAN (Meter Point Administration Number) – 11 digit reference number that makes up part of your supply number, unique reference applied to the electricity supply point.  You can find out more about how an MPAN affects your business here

National Grid - The Company that owns the electricity transmission network and the gas pipeline network that links energy producers to DNOs 

Ofgem – Energy industry regulator responsible for mediating between supplier and customer and ensuring the market works fairly and competitively  

P272 - regulatory change which altered the way business energy use is metered leading to many meters being upgraded to Half Hourly meters

Pass Through Charges - Elements of the energy price that can be changed and passed through under the contract terms e.g. levies, transportation & metering costs. 

Profile Class – Two digit number that makes up part of your overall supply number and describes the pattern of a meter’s electricity usage.  You can find out more about how a profile class affects your business here

Profile Class 1 - A standardised load profile for domestic unrestricted customers using a single rate meter

Profile Class 2 - A standardised load profile for domestic unrestricted customers using an economy 7 two-rate meter

Profile Class 3 - A standardised load profile for non-domestic unrestricted customers using a single rate meter

Profile Class 4 - A standardised load profile for non-domestic unrestricted customers using an economy 7 two-rate meter

Reactive Power - Charge for energy wasted by inefficient system at customer's load source, the level of inefficiency is called the power factor and is expressed as a number between 0 and 1 and can often by reduced by the installation of a capacitor at site

Registration - The industry process by which a customer is transferred from their incumbent supplier to their new supplier 

Registration Window - The 28-day period prior to the intended transfer date within which the new supplier applies for registration of the supply 

Regulator - See Ofgem, 

Renewables Obligation (RO) – requirement by the government that all UK electricity suppliers source a certain percentage of their power from renewable sources, managed through ROCs

Renewable Obligation Certificates (ROCs) - Certificates traded by suppliers and generators of energy to certify the generation of eligible renewable electricity. Operators can trade ROCs with other parties and ROCs are ultimately used by suppliers to demonstrate that they have met their obligation

Shipper - The entity that arranges for the gas transporter to move the gas from the producer to the customer.

Smart Meter - Meters that automatically pass accurate meter readings to energy suppliers and which support other functions including enabling smart appliance operation.

Supply Number – 21 digit number usually appearing in 4 boxes on your electricity bill, used to define the supply point and the characteristics of the meter associated therewith.  You can find out more about how a supply number affects your business here

TPI (Third Party Intermediary) – Usually a broker or consultant acting on behalf of customers and suppliers to arrange energy contracts and assist in the administration of energy supplies. 

TNUoS (Transmission Use of System) - Charge based on your share of demand on the transmission network during its peak periods (Triads), charges vary by length and location but typically represent 7% of your energy bill 

Top Line - The first 8 digits of your supply number containing Profile Class, Meter Timeswitch Code and Line Loss Factor. 

Transco - Part of the National Grid, the company that owns the gas pipeline network of the UK 

Triad - The three highest half hourly periods of demand annually used to determine TNUoS charges to large consumers of energy